fb771 Frequently Asked Questions

The minimum age to register and play at fb771 is 21 years old, in accordance with Philippine gaming regulations. fb771 strictly enforces this requirement through identity verification. Any account found to belong to a person under 21 will be immediately suspended and all funds returned. We take our responsibility to prevent underage gambling very seriously.

No. fb771 strictly enforces a one account per player policy. Creating multiple accounts is a violation of our Terms & Conditions and may result in the permanent suspension of all associated accounts and forfeiture of any balances. If you have forgotten your login details, use the password reset function or contact our 24/7 support team for assistance.

Account verification (KYC) at fb771 requires you to submit a valid government-issued ID — such as a Philippine passport, SSS ID, PhilHealth ID, driver's licence, or UMID — along with a selfie holding your ID. You may also be asked to provide proof of address. Verification is typically completed within 24 hours. Verified accounts enjoy higher withdrawal limits and faster processing times.

Click the "Forgot Password" link on the fb771 login page. Enter the mobile number or email address associated with your account, and we will send you a one-time password (OTP) or reset link. Follow the instructions to create a new password. If you no longer have access to your registered contact details, please reach out to our 24/7 Live Chat support for account recovery assistance.

fb771 supports a wide range of Philippine payment methods, including GCash, PayMaya, BPI, BDO, Metrobank, and UnionBank. We are constantly working to add more options to make banking as convenient as possible for players across Manila, Cebu, Davao, Quezon City, Makati, and the rest of the Philippines. All transactions are processed in Philippine Peso (PHP / ₱).

Most deposits at fb771 are credited instantly — especially via GCash and PayMaya. Bank transfers (BPI, BDO, Metrobank, UnionBank) may take up to 30 minutes during business hours, and up to a few hours during weekends or public holidays. If your deposit has not appeared after 2 hours, please contact our support team with your transaction reference number.

To withdraw, log in to your fb771 account, go to the Cashier section, and select Withdrawal. Choose your preferred payment method, enter the amount, and confirm. Withdrawals are typically processed within 1–24 hours for verified accounts. First-time withdrawals may require additional identity verification. Withdrawals are sent to the same payment method used for your deposit where possible.

fb771 offers flexible deposit limits to suit all types of players. The minimum deposit is ₱100 for most payment methods. Maximum deposit limits vary by payment method and account verification level. Verified accounts enjoy higher limits. For specific limit details, please check the Cashier section of your fb771 account or contact our support team.

fb771 does not charge any fees for standard deposits or withdrawals. However, your bank or e-wallet provider may apply their own transaction fees. We recommend checking with your payment provider for any applicable charges. fb771 is committed to transparent banking — no hidden fees on our end.

fb771 offers a wide variety of games to suit every type of Filipino player. Our game library includes Slots, Live Casino (baccarat, roulette, blackjack, poker), Sports Betting (NBA, PBA, UFC, boxing, football), Tongits Go, Dragon Fishing, Bingo, and more. New games are added regularly, so there is always something fresh to try. Browse the full game selection after logging in to your fb771 account.

Yes. fb771 is fully optimised for mobile play. You can access all games directly through your mobile browser — no app download required. The fb771 platform is compatible with both Android and iOS devices. Simply visit fb771.net on your phone's browser, log in, and start playing. The mobile experience is smooth, fast, and designed for on-the-go gaming whether you are in Manila, Cebu, or anywhere in the Philippines.

Absolutely. All games at fb771 use certified Random Number Generator (RNG) technology to ensure completely fair and unpredictable outcomes. Our live casino games are streamed in real time with professional dealers, providing full transparency. fb771 is committed to fair play and operates under applicable Philippine gaming regulations to ensure every player gets a genuine, unbiased gaming experience.

Tongits Go is the online version of Tongits, one of the most popular card games in the Philippines. It is a three-player rummy-style card game where the goal is to reduce the total value of cards in your hand by forming sets and runs. fb771's Tongits Go features real-money play, multiple table stakes, and a smooth interface designed for Filipino players. Visit the Tongits Go page to learn more and start playing.

Dragon Fishing is an exciting arcade-style shooting game where players aim and shoot at various sea creatures to earn points and prizes. It is one of the most popular game formats in Asia and a big hit with Filipino players. Different creatures carry different point values, and special boss characters offer massive rewards. Visit the Dragon Fishing page for full details on how to play and win.

fb771 offers a generous welcome bonus for new players upon their first deposit. The exact bonus amount and terms are displayed on the promotions page after you log in. Welcome bonuses are subject to wagering requirements, which means you need to wager the bonus amount a certain number of times before withdrawing. Always read the full bonus terms before claiming any offer.

Wagering requirements (also called rollover requirements) specify how many times you must wager a bonus amount before it can be withdrawn as real cash. For example, a ₱500 bonus with a 20x wagering requirement means you need to place ₱10,000 in total bets before the bonus converts to withdrawable cash. Different games may contribute different percentages toward meeting wagering requirements — slots typically contribute 100%, while table games may contribute less.

Yes. fb771 regularly runs promotions for existing players, including reload bonuses, cashback offers, free spins, referral bonuses, and seasonal tournaments. Special promotions are often tied to major sporting events like UFC fight nights, PBA playoffs, and NBA Finals. Log in to your fb771 account and check the Promotions section to see all currently available offers.

Yes. fb771 uses SSL (Secure Socket Layer) encryption across the entire platform to protect all data transmitted between your device and our servers. Your personal and financial information is stored securely and never shared with unauthorised third parties. For full details on how we collect, use, and protect your data, please read our Privacy Policy.

Two-factor authentication adds an extra layer of security to your fb771 account. To enable 2FA, go to your Account Settings and select the Security section. You can set up 2FA via SMS OTP to your registered mobile number. Once enabled, you will be required to enter a one-time code every time you log in, making it significantly harder for unauthorised users to access your account.

If you suspect that someone has accessed your fb771 account without your permission, change your password immediately and contact our 24/7 Live Chat support team. Our security team will investigate the activity and take appropriate action to secure your account. Never share your login credentials with anyone, and always log out of your account when using a shared or public device.

fb771 provides a full suite of responsible gaming tools. To set deposit or loss limits, go to your Account Settings and select the Responsible Gaming section. You can set daily, weekly, or monthly limits. Once a limit is set, it takes effect immediately. Increasing a limit requires a 24-hour cooling-off period. For more information, visit our Responsible Gaming page.

If you feel you need a break from gaming, fb771 offers self-exclusion periods of 6 months, 1 year, 3 years, or permanent exclusion. To activate self-exclusion, contact our 24/7 Live Chat support team or visit the Responsible Gaming section in your account settings. During self-exclusion, your account will be fully suspended and you will not be able to register a new account. This tool is designed for players who feel their gaming is becoming a problem.

If you or someone you know is struggling with problem gambling, help is available. fb771's 24/7 support team can connect you with resources and activate protective tools on your account. PAGCOR (Philippine Amusement and Gaming Corporation) also provides responsible gaming resources and support for Filipino players. You can also visit our dedicated Responsible Gaming page for self-assessment tools, tips, and guidance on keeping your gaming safe and enjoyable.