fb771 Privacy Policy

1. Introduction

fb771 ("fb771," "we," "us," or "our") is committed to protecting the privacy and personal data of all players and visitors who use the fb771 online gaming platform at fb771.net (the "Platform"). This Privacy Policy explains how fb771 collects, uses, stores, shares, and protects your personal information when you access or use the Platform.

This Privacy Policy is issued in compliance with Republic Act No. 10173, the Data Privacy Act of 2012 of the Philippines, and its Implementing Rules and Regulations. By registering an account or using the fb771 Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.

If you do not agree with any part of this Privacy Policy, you should discontinue use of the Platform immediately. For questions or concerns about how fb771 handles your personal data, please contact our Data Protection Officer using the details provided in Section 13 of this Policy.

2. Personal Data We Collect

fb771 collects the following categories of personal data from players and Platform visitors:

• Identity Data: Full legal name, date of birth, nationality, and government-issued identification number (e.g., Philippine National ID, passport, driver's licence, SSS/GSIS number).
• Contact Data: Email address, mobile number, and residential address (including barangay, city or municipality, province, and postal code).
• Account Data: Username, account registration date, account status, and login history.
• Financial Data: GCash number, PayMaya account details, bank account details (BPI, BDO, Metrobank, UnionBank), deposit and withdrawal history, and transaction records.
• Gaming Data: Game history, wagering activity, bet amounts, win/loss records, session duration, and bonus usage.
• Technical Data: IP address, device type, operating system, browser type and version, screen resolution, and time zone.
• Usage Data: Pages visited, features used, click patterns, session timestamps, and referral source.
• Communications Data: Records of your interactions with fb771 customer support, including live chat transcripts and email correspondence.
• Verification Data: Copies of identity documents, selfies, and proof of address submitted during Know Your Customer (KYC) verification.

3. How We Collect Your Data

fb771 collects personal data through the following means:

• Direct collection: Information you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting customer support, or participating in promotions.
• Automated collection: Technical and usage data collected automatically through cookies, web beacons, log files, and similar tracking technologies when you access the Platform.
• Third-party sources: Identity verification data from licensed KYC service providers; fraud prevention data from anti-fraud partners; payment data from GCash, PayMaya, and banking partners.

4. How We Use Your Personal Data

fb771 uses your personal data for the following purposes:

• To create, verify, and manage your fb771 player account.
• To process deposits, withdrawals, and other financial transactions on the Platform.
• To verify your identity and age (21+) in compliance with Philippine gaming regulations.
• To detect, investigate, and prevent fraud, money laundering, and other prohibited activities.
• To provide customer support and respond to your enquiries and complaints.
• To administer bonuses, promotions, and loyalty programmes.
• To personalise your gaming experience and recommend relevant games and offers.
• To send you service-related communications, including account notifications, security alerts, and policy updates.
• To send you marketing communications about fb771 promotions and new features, where you have provided consent or where permitted by applicable law.
• To comply with legal and regulatory obligations, including reporting requirements under Philippine anti-money laundering laws.
• To analyse Platform usage and improve our products, services, and user experience.
• To enforce our Terms and Conditions and protect the rights and safety of fb771, its players, and third parties.

5. Legal Basis for Processing

fb771 processes your personal data on the following legal bases under the Data Privacy Act of 2012:

• Contractual necessity: Processing required to perform our contract with you, including account management, payment processing, and game provision.
• Legal obligation: Processing required to comply with applicable Philippine laws and regulations, including anti-money laundering, age verification, and gaming regulatory requirements.
• Legitimate interests: Processing necessary for fb771's legitimate business interests, including fraud prevention, platform security, and service improvement, where these interests are not overridden by your rights.
• Consent: Processing based on your freely given, specific, informed, and unambiguous consent, including for marketing communications. You may withdraw consent at any time by contacting fb771 support.

6. Data Sharing and Disclosure

fb771 does not sell, rent, or trade your personal data to third parties. fb771 may share your personal data with the following categories of recipients only to the extent necessary for the purposes described in this Policy:

• Payment processors: GCash, PayMaya, BPI, BDO, Metrobank, UnionBank, and other payment service providers, for the purpose of processing your financial transactions.
• Identity verification providers: Licensed KYC and age verification service providers engaged to verify your identity and age in compliance with regulatory requirements.
• Game providers: Third-party game developers and live casino operators whose games are available on the fb771 Platform, to the extent necessary to provide those games.
• Fraud prevention partners: Anti-fraud and security service providers engaged to protect the Platform and its players from fraudulent activity.
• Regulatory and law enforcement authorities: Philippine government agencies, including PAGCOR and the Anti-Money Laundering Council (AMLC), where disclosure is required by law or regulatory obligation.
• Professional advisers: Lawyers, auditors, and other professional advisers engaged by fb771 in connection with the operation of its business, subject to confidentiality obligations.
• Group companies: Affiliated entities within the fb771 corporate group, where necessary for internal administrative purposes and subject to equivalent data protection standards.

All third parties with whom fb771 shares personal data are required to handle that data in accordance with applicable Philippine data protection law and fb771's data processing standards. fb771 does not authorise any third party to use your personal data for their own independent marketing purposes.

7. Data Retention

fb771 retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements. The following general retention periods apply:

• Account and identity data: Retained for the duration of your account and for a minimum of five (5) years following account closure, in accordance with Philippine anti-money laundering regulations.
• Financial transaction records: Retained for a minimum of five (5) years from the date of the transaction, as required by the Anti-Money Laundering Act of 2001 (Republic Act No. 9160) and its amendments.
• Gaming activity data: Retained for a minimum of three (3) years following the date of the activity.
• Customer support communications: Retained for a minimum of two (2) years from the date of the communication.
• Marketing consent records: Retained for the duration of your consent and for a reasonable period thereafter as evidence of that consent.

Upon expiry of the applicable retention period, fb771 will securely delete or anonymise your personal data in accordance with its data disposal procedures. Where data is anonymised rather than deleted, the anonymised data may be retained indefinitely for analytical purposes.

8. Data Security

fb771 implements appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the fb771 Platform.
• Encryption of sensitive data at rest, including financial data and identity documents.
• Role-based access controls limiting access to personal data to authorised fb771 personnel on a need-to-know basis.
• Regular security assessments, penetration testing, and vulnerability scanning of the Platform.
• Multi-factor authentication requirements for access to systems containing personal data.
• Staff training on data protection obligations and information security best practices.
• Incident response procedures for detecting, reporting, and managing personal data breaches.

While fb771 takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. fb771 cannot guarantee absolute security and encourages you to take steps to protect your own account, including using a strong, unique password and enabling any available two-factor authentication features.

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, fb771 will notify the National Privacy Commission (NPC) and affected individuals in accordance with the requirements of the Data Privacy Act of 2012 and its Implementing Rules and Regulations.

9. Cookies and Tracking Technologies

fb771 uses cookies and similar tracking technologies to enhance your experience on the Platform, analyse usage patterns, and deliver relevant content. The following categories of cookies are used:

• Strictly necessary cookies: Essential for the Platform to function correctly. These cookies enable core features such as account login, session management, and security. They cannot be disabled.
• Performance cookies: Used to collect anonymised information about how visitors use the Platform, including pages visited and error messages encountered. This data helps fb771 improve Platform performance.
• Functionality cookies: Used to remember your preferences and settings, such as language selection and display preferences, to provide a more personalised experience.
• Analytics cookies: Used to understand aggregate user behaviour on the Platform, enabling fb771 to make data-driven improvements to its products and services.

You can control non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the fb771 Platform. For more information about managing cookies, refer to your browser's help documentation.

10. Your Data Privacy Rights

Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by fb771:

• Right to be informed: The right to be informed of how your personal data is being collected and processed, as set out in this Privacy Policy.
• Right of access: The right to request a copy of the personal data fb771 holds about you, together with information about how it is being processed.
• Right to rectification: The right to request correction of any inaccurate or incomplete personal data fb771 holds about you.
• Right to erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal and regulatory retention obligations.
• Right to object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on fb771's legitimate interests.
• Right to data portability: The right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit that data to another data controller where technically feasible.
• Right to lodge a complaint: The right to lodge a complaint with the National Privacy Commission (NPC) if you believe fb771 has processed your personal data in violation of the Data Privacy Act of 2012.

To exercise any of these rights, please contact fb771's Data Protection Officer using the contact details in Section 13. fb771 will respond to all data rights requests within fifteen (15) business days of receipt. fb771 may request proof of identity before processing any data rights request.

11. Minors and Age Restriction

The fb771 Platform is strictly intended for persons aged 21 years and above. fb771 does not knowingly collect personal data from individuals under the age of 21. If fb771 becomes aware that personal data has been collected from a person under 21, it will take immediate steps to delete that data and close the associated account.

If you are a parent or guardian and believe that your child under the age of 21 has provided personal data to fb771, please contact our support team immediately so that we can take appropriate action.

12. Changes to This Privacy Policy

fb771 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or Platform features. When material changes are made, fb771 will notify registered players by email or through an in-platform notification prior to the changes taking effect.

The "Last Updated" date at the top of this Policy indicates when it was most recently revised. We encourage you to review this Privacy Policy periodically to stay informed about how fb771 protects your personal data. Your continued use of the Platform following the posting of any changes constitutes your acceptance of the revised Policy.

13. Contact Our Data Protection Officer

If you have any questions, concerns, or requests relating to this Privacy Policy or fb771's handling of your personal data, please contact our Data Protection Officer through the following channels:

• Live Chat: Available 24/7 via the fb771 Platform — the fastest way to reach us
• Email: [email protected]
• Response Time: Under 1 hour for live chat; within 24 hours for email enquiries

fb771 is committed to resolving all data privacy concerns promptly and transparently. Our support team includes dedicated Filipino agents available around the clock to assist players across Manila, Cebu, Davao, Quezon City, Makati, and every part of the Philippines.